SHIPPING POLICY

This Shipping Policy is for House of Zayn and was last updated on 05/07/2024.

1. SHIPPING AND DELIVERY OPTIONS

International Shipping:

International Standard (1-2 weeks)

International Courier (2-8 days)

International Express (1-5 days)

2. PROCESSING TIME

Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

3. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

4. RETURNS

All sales are final, and returns are not accepted.

5. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

6. DAMAGED ORDERS

House of Zayn is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

7. SHIPPING RESTRICTIONS

– Orders cannot be shipped to P.O. boxes. 

The (Australian Border Force) have the right to inspect all goods coming into Australia. They have the right to hold or seize any goods, which we as a Company are not liable for. Please check with your Border Restrictions to ensure all products are eligible to come into the country. 

8. CONTACT

For questions about this shipping policy, contact: 

Email: [email protected]